AI in Retail Report: The Move from Hype to Reality
2019-04-20
A new study from the Capgemini Research Institute has dispelled some of the mystique around AI’s value to retail businesses and revealedContinue Reading
New Risk Management Survey Makes a Case for the CRO
2019-04-10
Seventy-three percent of high-performing risk programs that have risk management represented in executive management meetings (most or all the time)Continue Reading
People, Not Tech, are Real Key to Digital Transformation
2019-03-27
The Technology Fallacy: How People Are the Real Key to Digital Transformation by Gerald C. Kane, Anh Nguyen Phillips, JonathanContinue Reading
Capgemini in Gartner’s MQ for CRM and Customer Experience
2019-02-18
Capgemini has been positioned as a Leader by Gartner in its Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide due toContinue Reading
Tech Trends Report: Exploring Technologies That Help Companies Thrive in a Climate of Disruption and Uncertainty
2019-01-16
Today, Deloitte released its milestone 10th annual report on technology trends, “Tech Trends 2019: Beyond the digital frontier.” The reportContinue Reading
Business Transformations Tend to Fail When Leaders Don’t Take a Human-Centric Approach to Transformation
2018-11-13
As digital transformation sweeps the business landscape, large-scale change efforts are not just increasingly necessary but also constant—businesses today areContinue Reading
The Disconnect Between C-suite Perception and Employee Experience with Workplace Technology
2018-10-18
A large majority of C-suite executives (90%) believe their company pays attention to people’s needs when introducing new technologies inContinue Reading